Life Sciences organizations are under extreme pressure to improve product pipelines, accelerate time to market, and improve margins on existing products - while also maintaining strict adherence to quality principles and regulatory requirements. 

Managing the diverse portfolio of projects and processes that help address these pressures can be challenging and sometimes confusing. The ability to adopt and manage supporting technologies adds to the pressures of carrying out critical business objectives.  Organizational changes and rapidly changing processes and technologies can leave key stakeholders struggling to answer key questions: 

• Do your projects support corporate strategy?
• Does IT align with business goals?
• Are critical resources being used efficiently?
• Can the existing IT infrastructure support numerous business processes? 
• Are projects managed in a consistent manner?
• Can projects be consolidated?
  

As Life Sciences companies continue to rely on projects and technology to carry out their corporate strategy, it has become essential that these businesses operationalize critical processes and technologies across the organization. 

The Intrasphere Solution
Intrasphere’s Corporate IT and Program Management Services are created to help deliver on the goals and objectives set for an organization. 

Whether addressing compliance issues, looking to institutionalize effective and consistent execution practices within the organization, implementing an IT solution or pursuing a full-scale business transformation strategy, Intrasphere can provide the industry expertise and resources as well as the discipline and flexibility needed to execute with success.  Our professionals provide the knowledge, certifications, industry expertise, processes, and performance measurement programs you need to maintain program management and technology excellence. Some of the areas where we help clients succeed are:

• Program Management:  Intrasphere helps clients bridge the gap between business strategy and project execution while minimizing risk and creating competitive advantages.  Through rigorous application of program management best practices, we ensure that resources are utilized efficiently, scope, deliverables, and timelines are agreed upon, and the appropriate level of transparency is provided to business sponsors and stakeholders.
  
• Business Metrics:  Using a straightforward and repeatable delivery methodology, Intrasphere works with clients to quickly identify the critical performance metrics within the organization, then develops a tailored solution to meet specific needs.
  
• Transformation Strategy:  Intrasphere helps clients reevaluate and reconstruct their IT environments to better respond to continually changing market demands and allow for future business growth.  Our infrastructure strategy and planning solutions provide clients with a roadmap for building a flexible, responsive IT organization and infrastructure aligned with business goals.
  
• Shared Application Management Services:  Intrasphere works with clients to design solutions and to coordinate the requirements for off-site resources. This approach minimizes cost and risk while maximizing quality and security. Using our knowledge of Life Sciences business processes and insights on new and emerging technologies, business models and products, we can easily mobilize the right people, skills and technologies to deliver results.
  
• Capacity Management: Intrasphere helps organizations manage capacity in a proactive manner. By correlating business requirements with corporate infrastructure, we enable clients to manage change on a global scale.  Intrasphere integrates capacity management into systems development and deployment, design, build and test efforts.
  

Information Technology Infrastructure Library (ITIL) Enhancing Productivity
Now more than ever, Life Sciences organzations are expected to deliver technology that will drive business value while maintaining operational excellence.  IT functions and processes need to be standardized across global business units while remaining agile enough to respond quickly to emerging opportunities.  Embracing the opportunity for operational excellence, companies are looking at guidelines advocated by the IT Infrastructure Library® (ITIL). 

The Information Technology Infrastructure Library is a set of concepts and techniques for managing information technology infrastructure, development and operations.  ITIL is published in a series of books, each of which cover an IT service management topic.

With some 15 certified ITIL professionals, Intrasphere is well positioned to help IT leaders apply ITIL guidelines to their challenges within the specific organizational context.  We offer practical guidance on delivering and managing IT services in an effective and efficient manner by extending the ITIL approach to deliver proactive and pragmatic IT service management.